- Open Sihatuna and sign in.
- Go to More, then Delete account.
- Confirm. Your account is closed straight away.
Account management
Deleting your account
You can delete your Sihatuna account yourself, from inside the app or from your account settings. If you no longer have the app, or can no longer sign in, write to us and we will delete it for you.
Ways to delete your account
Choose what suits you. If you can sign in, the quickest way is inside the app or from your account settings on this website.
- Sign in to your account.
- Open your account settings.
- Choose Delete account and follow the steps.
If you cannot sign in
- Email us from the address the account was registered with.
- Say that you want the account deleted.
- We may ask you a question to confirm the account is yours before deleting it.
What deletion does
Account closed
Your account is closed immediately and can no longer be used to sign in.
Temporary retention
Your personal details and your health records — appointments, prescriptions and medicine reminders — are kept for three months after the account is closed.
Permanent removal
After three months they are removed. Nothing is kept for longer unless the law requires it.